Refund policy

🚫 No Return / No Refund PolicyDue to the nature of our products (herbal, personal care, and wellness items), all sales are final.

 

We do not accept returns, refunds, or exchanges for any reason, including:

• Change of mind
• Incorrect product selection
• Product dislike after use

Please read all product descriptions carefully before purchasing. If you have any questions before ordering, feel free to contact us.

📦 Damaged or Incorrect Items Policy

We take great care in packaging your order. However, if your item arrives damaged or incorrect, please follow the steps below:

1. Contact us within 3 days of delivery
2. Provide your order number and clear photos of:
   
• The damaged item
• The packaging it arrived in
  
3. Email or message our support team

Once reviewed, we will determine if a replacement or store credit is eligible.

We do not cover damages caused by shipping carriers after the package is delivered, or issues reported after the 3-day window.